Support

Fed up of contacting product support, and not getting a response?

Or being assigned a ticket and receiving "copy and paste" answers?

We don't just supply you with PittLaunch and then forget about you - you'll receive product support and help direct from the developer!

Standard product support provided with PittLaunch:

• 3 months product support (from the date of purchase), provided by e-mail.

• Help and support, direct from the developer. No chatbots, no outsourced call centres, and no "copy and paste" responses.

• Updates to any new version of PittLaunch released during the support period, at no additional cost.

• No subscriptions - use PittLaunch forever - even after the support period ends, you can continue using the versions of PittLaunch that you purchased or received as part of your product support.

Looking for further help with PittLaunch?

• We can help with installation, setup and training.

• Either on-site or remotely.

• We can work alongside any existing IT contractors or suppliers you may use.

• Contact us to discuss further!

Help and documentation:

• Full help and documentation is installed with PittLaunch.

• Check out our Using PittLaunch section for hints, tips and articles to make the most of PittLaunch!

Social media:

• While we are happy to answer general questions about the software on our social media profiles, if you require more detailed product support (or support specific to your purchase) its best to contact us by e-mail (support@pittlaunch.co.uk).

Contact product support:

• We are always happy to answer any questions you may have about PittLaunch.

• Contact us at: support@pittlaunch.co.uk